Privacy Policy -Curanexus Healthcare Location: United Kingdom

Curanexus Healthcare is committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, disclose, and protect your personal data when you interact with us via our website or our healthcare services.

1. Data Controller

The data controller responsible for your information is:

Curanexus Healthcare
Email: wecare@curanexushealthcare.com

2. What Data We Collect

We may collect the following types of personal data:

a. Personal Identification Information

• Full name
• Email address
• Phone number
• Postal address

b. Health & Medical Information

• Medical history (where applicable and voluntarily submitted)
• Appointment details
• Other relevant clinical or administrative information

c. Technical Data

• IP address
• Browser type and version
• Device identifiers
• Website usage data via cookies (see Cookie Policy)

3. Lawful Bases for Processing

We only process your data when there is a lawful basis to do so under UK GDPR, such as:
• Consent – when you voluntarily submit forms or sign up for updates
• Contract – to provide you with healthcare services or manage appointments
• Legal Obligation – to comply with regulatory or professional obligations
• Legitimate Interests – to operate and improve our website and services, ensuring your experience is secure and reliable
• Vital Interests – in situations where your health or safety is at risk

4. How We Use Your Data

We use your data to:
• Respond to enquiries and book appointments
• Deliver healthcare services
• Send reminders or important health notices
• Improve our services and website functionality
• Meet regulatory, clinical, and legal obligations

5. Sharing Your Information

We only share personal data when necessary, and only with:
• Registered healthcare professionals or staff involved in your care
• Third-party service providers (e.g., website hosting, secure email)
• Legal or regulatory authorities where required by law

All third parties are bound by strict data protection agreements.

6. International Data Transfers

We do not routinely transfer your data outside the UK. If we ever need to, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including legal, clinical, and regulatory requirements. You may request further details regarding our retention periods.

8. Your Data Protection Rights

Under the UK GDPR, you have the following rights:
• Access – request a copy of the personal data we hold about you
• Rectification – request correction of inaccurate or incomplete data
• Erasure – request deletion of your personal data where applicable
• Restriction – request to restrict processing under certain conditions
• Objection – object to processing based on legitimate interests
• Data Portability – request transfer of your data to another provider
• Withdraw Consent – where we rely on consent, you may withdraw it at any time

To exercise your rights, contact us at: [Insert Email]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk (https://www.curanexushealthcare)

9. Security

We use appropriate technical and organisational measures to protect your personal data, including secure servers, encryption, and access controls.

10. Cookies

We use cookies to enhance your experience and analyse website traffic.